Randstad Technical Customer Support Representative in Minneapolis, Minnesota

Technical Customer Support Representative

job details:

  • location:Minneapolis, MN

  • salary:$15 - $16 per hour

  • date posted:Thursday, May 17, 2018

  • experience:Entry Level

  • job type:Temp to Perm

  • industry:Retail Trade

  • reference:S_644784

  • questions:morgan.mcnair@randstadusa.com612-332-2370

job description

Randstad is partnering with a highly respected and valued client in Brooklyn Park to find dynamic Customer Service Representatives with high technical aptitude. This position is Temp-to-Hire for stand-out candidates. Our client is a large, iconic and innovative retailer. In this role, candidates will be coordinating with off site team members and assisting with technical issues they are having with devices. The ideal candidate has strong technical skills, is a clear and effective communicator, and can problem solve and troubleshoot efficiently.

Location: Brooklyn Park

Pay: $15-$16/hr

Hours: Flexible

If you are interested or have any questions please email your resume directly to Morgan McNair - morgan.mcnair@randstadusa.com

Responsibilities:

-Receiving inbound calls from off site employees

-Troubleshooting technical problems for company devices

-Using available resources to problem solve

-Supporting off site team members

Working hours: 8 AM - 5 PM

Skills:

-High technical aptitude with proficiency in Microsoft Office Suite and service center technologies

-Excellent phone communication

-Ability to multitask, prioritize and remain organized when working on multiple concurrent projects

Qualifications:

Qualifications:

-High School Diploma or G.E.D. equivalent required

-1+ Year of Customer Service experience required

-2+ Years of work experience required

If you are interested or have any questions please email your resume directly to Morgan McNair - morgan.mcnair@randstadusa.com

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.