Randstad Bi-Lingual Member Services Representative in Duluth, Georgia

Bi-Lingual Member Services Representative

job details:

  • location:Duluth, GA

  • salary:$14.50 - $15.25 per hour

  • date posted:Thursday, July 12, 2018

  • experience:Entry Level

  • job type:Temp to Perm

  • reference:S_662050

job description

Bi-Lingual Member Services Representative

Positions Available for a Leading Company - Career Path Opportunity!!

40 hours per week, shifts will be between 8 AM to 8 PM Monday to Sunday

Responsibilities:

Be available to handle member inquiries.

Represent Health Plan by answering and documenting all incoming contacts to determine their nature, and respond to complex calls related to specialized product lines or queues.

Respond with empathy to complaints and concerns from members concerning health plan benefits, account status, payment history, and medical services.

Initiate contact with the appropriate health plan, medical group and facility personnel to obtain information relevant to the concern or inquiry as needed.

Working hours: 7:00 AM - 6:00 PM

Skills:

MAXIMUM 2-4 years of Customer Service/Call Center experience is required as this is an Entry Level Position

Must be available to start and have 100% attendance during the 90 day training period*

Must be able to pass background and drug screenings prior to start date**

Typing 35 wpm minimum*

BI-LINGUAL IS A DEFINITE PLUS

Local People are preferred due to Atlanta traffic! Duluth, Lawrenceville, Norcross, Suwanee areas

Qualifications:

This next class starts late August 2018/early September -- must be able to wait

PLEASE DO NOT CALL. PLEASE SUBMIT YOUR RESUME FOR CONSIDERATION.

If you are interested and possess the qualifications, please apply TODAY!!

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.