Randstad Customer Service Intermediate level in Bensalem, Pennsylvania

Customer Service Intermediate level

job details:

  • location:Bensalem, PA

  • salary:$12 - $14 per hour

  • date posted:Wednesday, June 13, 2018

  • experience:Entry Level

  • job type:Temp to Perm

  • industry:Administrative and Support Services

  • reference:S_653175

  • questions:lauren.emmi@randstadusa.com215-364-5630

job description

Customer Service Intermediate level

Fast growing company is looking for an addition to the team. Looking for a skilled person to fill the need of Customer Service.

You will be helping customers on the phone and in person. Handle customer complaints, provide appropriate solutions and alternatives.Follow up is essential to ensure resolution.

Update customer information in the customer service database during and after each call.

Position: Customer Service

Hours: 8:00AM- 5:00PM

Responsibilities:

  • Comfortable taking high volume of phone calls incoming and outgoing

  • Data entry into computer system

  • Receive orders over the phone, e-mail, fax, and online and accurately enter them into the system

  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow-up to ensure resolution

Working hours: 8:30 AM - 5:30 PM

Skills:

  • Clear communication skills

  • Time management

  • Willingness to learn

  • Excellent computer skills

Qualifications:

  • Associate's degree

  • 1 year of Customer Service experience

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.